We get calls from churches in the Metro Denver area trying to decide if outsourced Computer Support is the right choice for their church in Denver.
Many times the Church has members of the who work in the technical field and staff members who can fit the bill as well. The challenge can come as the church grows. Churches continue to integrate more and more technology into their services with multi media and some are even live streaming with services such as Periscope or Meerkat.
Another issue can be having multiple people setting up the infrastructure within one organization or parishoners who have been the primary tech support for the church going on vacation or moving.
As wonderful as it is to have volunteers fill the Computer Support role for a church there is something to be said for outsourcing this role to a computer support company that will be available day in and day out to address any issues that arise.
What should I Look For in a Computer Support Company for our Church?
1. Does the Company Listen to Your Concerns?
We have all run into those I.T. folks that think they know exactly what your problem is before you have explained it. We are not going to assume anything, we let our clients fully explain an issue before offering up any possible causes of Solutions.
2. What Background and Experience Does the Support Firm Have?
There are many organizations out there that really are just a computer guy, some have an degree, others have received their education on You Tube. Our techs have taken the time to get a degree in their chosen specialty. Our company has 20+ years of Fortune 500 Corporate I.T. experience. Our clients receive the benefit of that experience at an affordable rate.
3. Will You Have Assigned Technicians and Who Will Answer Your Phone Inquiries?
While other I.T. companies may dispatch a different technician for each service call we feel building a relationship with our clients is the key to providing excellent service. Every one of our customers has a main tech assigned to their account and an alternate. You will be introduced to both technicians beforehand and no additional techs will be added to your account without an introduction first. Period.
4. How Will They Increase Your Protection form a Cyber Security Attack?
One of our specialties is Cyber Security. For no additional cost, we will go through your systems to identify, define, and rectify possible holes in your infrastructure. In 2015 and beyond, Cyber Security has to be at the forefront of our thoughts whether we are a small business owner, an accountant, or a non-profit.
5. Do They Speak… English?
You know them, the I.T. Professional the only speaks… GEEK. We don’t do that. We will explain every situation to you in plain English so that you know what happened and what we are doing about it.
If you are ready to really investigate outsourced I.T. Support for your Church or Religious Organization give Code Blue Computing a call at 720-746-9763. The only Computer Support Company in Metro Denver that specializes in Churches.