Computer SHIELD is our new proactive monitoring and threat management agent. It monitors for hardware failure and threats on your PC and alerts us to problems before they become a disaster. We monitor hard drive health, system components, and provide patch management to an array of 3rd party software and manage the anti-
When provided, enter your Session ID below and click Connect. You will then be asked to download ‘join.exe’ from Zoho Assist. This is our remote agent and is safe. Click save and then go to your downloads folder and click on it to run it. Follow the onscreen prompts and you will be connected to our tech who will then be able to solve your issues while you watch.