It always seems to happen at the most inopportune moment. You have a deadline to meet, you put your tunes on, get in the zone, and sit down to get some work done. Your laptop doesn’t turn on. Seriously? You press the power button again… Nothing. Your heart races, you start to sweat, start to pace around the room, maybe even utter a few choice words you wouldn’t want your kids to repeat. It doesn’t matter at this moment if your laptop is a Dell, Acer, Asus, Lenovo, or even an Apple.
You are dead in the water.
The first thing that runs through our head when our laptop won’t turn on is that you may be headed into a big repair bill or an even bigger bill for a new computer. What if your motherboard is fried? Not so fast, all may not be lost.
What To Do When Laptop Won’t Turn On
- Take a deep breath
- Grab a glass of wine. Okay. Kidding…kind of..better grab the whole bottle
- First of all, make sure you have tried to plug your computer into the outlet. Sounds silly, but we have had folks bring their computer in and the battery has just run down.
- Disconnect any equipment or peripherals you have connected to the laptop to make sure that the issue doesn’t lie there. This means any USB device, printers, your mouse, etc.
- Unplug your AC adapter from your computer
- Remove the laptop battery from your laptop computer
- Hold the power button down on your computer for 15-30 seconds
- Plug the AC adapter back into the laptop computer without replacing the battery
- Press the power button on your computer
- Hopefully your laptop now powers up and you are off to the races!
If your laptop still won’t turn on it is time to call a reputable local computer repair shop in your area. If you don’t have a repair shop that you have used in the past ask friends for recommendations, check their reviews online, check the experience level of the technicians that will be working on your computer, and make sure you use an experienced shop with an established physical location. There are a lot of scammers that post ads, will come and pick up your equipment and never return it. Be wary! Even though your computer feels like a paperweight at this point your precious data is still on that hard drive.
Your local computer repair shop will be able to run full diagnostics on the laptop to determine specifically why it won’t start. If your computer is still under warranty make sure you contact the manufacturer. You will most likely have to return the computer to them to have the warranty work completed at no cost to you. If the computer is out of warranty, your local computer repair shop can complete the repair work for you in house.
Even if you think the repair work will be too expensive it is still a good idea to take your computer into the shop. First of all, the repair may be much less costly than you are envisioning. Secondly, even when your laptop won’t turn on your data still resides on that computer. You can have the technician pull the data off of your computer and do a secure data wipe for you to ensure that you can dispose of the computer safely if that is what you decide to do.